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Chairunnisa, Tarisca Amelia
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Social Sciences

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INNOVATION OF POPULATION ADMINISTRATION SERVICES IN INTEGRATED ADMINISTRATIVE SERVICES (PATENT) IN MAKASSAR CITY Sakawati, Herlina; Chairunnisa, Tarisca Amelia; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68304

Abstract

This study aims to innovate in population administration services in Integrated Administrative Services (PATEN) in Rappocini District, Makassar City, in this study using the theory of Rogers (1983) the characteristics of innovation, namely: a). Relative Advantage (relative suitability), b) Compatibility (suitability), c). Complexity, d). Trialibility, and e). Observability. This type of research is qualitative research with data collection techniques, namely observation, interviews, and documentation. The data obtained from the results of the research were processed using data reduction data analysis techniques, data presentation and conclusion drawn. The results of the study show that Innovation in Population Administration Services in Integrated Administrative Services (PATEN) in Rappocini District, Makassar City is already in the good category when viewed from several indicators, namely: Relative Advantage (relative suitability), Compatibility (suitability), Complexity (complexity), Trialibility (trial), and Observability (observability). However, it needs to be optimized on the Complexity indicator so that adopters are more aware of the extent to which this innovation will be used in the future.
Co-Authors Nur, Andi Cudai Sakawati, Herlina