International Journal of Tourism and Hospitality in Asia Pasific
Vol 6, No 1 (2023): February 2023

Strategies Implemented by Mcdonald’s to Fulfill Customers’ Demand Around Asia

Yusof, Rosmelia (Unknown)
Huei, Lok Yee (Unknown)
Sha’ari, Muhammad Fathi bin (Unknown)
Mazlan, Muhammad Syahmi bin (Unknown)
Othman, Muhammad Amir Muqri bin (Unknown)
Zakaria, Muhammad Badrul Aman bin (Unknown)
Wicaksono, Luqman Juang (Unknown)
Prabawa, Dewa Made Surya (Unknown)
Lakshmi.L, Vinu Surutha (Unknown)
Walde, Kajal Meghshyam (Unknown)



Article Info

Publish Date
20 Feb 2023

Abstract

One of the notably popular and well-known fast-food franchises in the known universeis McDonald's. In addition to its renowned golden arches emblem, it is also recognised because of its hamburgers, potato chips, as well as other options. Nevertheless, the goal of this analysis is to investigate the viability of the tactics used by McDonald's to satisfy consumer demands and contentment across Asia. So, in this case study, the research uses an efficient method which is a survey questionnaire to  ccumulate useful information of 150 Mcdonald’s customers to know more about their satisfactions towards McDonald’s. The result of the findings shows that perceived usefulness, social influence, perceived innovativeness, and corporate image affect the customer’s satisfaction with McDonald’s. The report's findings will assist the McDonald's corporation in the coming years as they work to enhance their productivity, particularly as it relates to increasing client happiness.

Copyrights © 2023






Journal Info

Abbrev

IJTHAP

Publisher

Subject

Humanities

Description

IJTHAP aims to enhance theoretical development in the field of hospitality and tourism. In order to promote those innovations and fresh ideas, the journal alsso accepts conceptual research, book review, as well as essays of experience belongs to hospitality practitioners. The mission of IJTHAP is to ...