Journal of Community Mental Health and Public Policy
Vol. 7 No. 1 (2024): OCTOBER

LITERATURE REVIEW: THE IMPACT OF WORK STRESS, WORKLOAD, AND WORK ENVIRONMENT ON EMPLOYEE’S TURNOVER INTENTION IN INDONESIA

Khoir, Oktario Dinansa (Unknown)
Dwiyanti, Endang (Unknown)
Mandagi, Ayik Mirayanti (Unknown)
Alfayad, Afan (Unknown)



Article Info

Publish Date
01 Oct 2024

Abstract

Background: Employee turnover intention is a significant challenge for organizations, impacting productivity and operational costs. Understanding its contributing factors is crucial for effective human resource management. Purpose: To analyze the influence of work stress, workload, and work environment on employee turnover intention across various sectors in Indonesia. Methods: A systematic review of research articles published between 2020 and 2022 was conducted using the PRISMA-P approach. Literature research was performed through electronic databases using predefined keywords. Results: Work stress and workload generally showed significant positive effects on turnover intention (p < 0.05 in most studies). Work environment typically demonstrated a significant negative effect (p < 0.05), with one exception. Simultaneous analysis revealed substantial contributions of these factors to turnover intention, with an explained variance reaching up to 75.2%. One study found a non-significant negative relationship between work stress and turnover intention, highlighting the complexity of these relationships. Conclusion: Work stress, workload, and work environment significantly influence employee turnover intention, though effects may vary across contexts. A comprehensive approach in human resource management, focusing on these factors, is crucial for enhancing employee retention and organizational productivity. Abstrak Latar belakang: Turnover intention karyawan merupakan tantangan signifikan bagi organisasi, berdampak pada produktivitas dan biaya operasional. Memahami faktor-faktor yang berkontribusi sangat penting untuk manajemen sumber daya manusia yang efektif. Tujuan: Menganalisis pengaruh stres kerja, beban kerja, dan lingkungan kerja terhadap turnover intention karyawan di berbagai sektor di Indonesia. Metode: Tinjauan sistematis terhadap enam artikel penelitian yang dipublikasikan antara tahun 2020 dan 2022 dilakukan menggunakan pendekatan PRISMA-P. Pencarian literatur dilaksanakan melalui basis data elektronik menggunakan kata kunci yang telah ditentukan. Hasil: Stres kerja dan beban kerja umumnya menunjukkan pengaruh positif yang signifikan terhadap turnover intention (p < 0,05 pada sebagian besar studi). Lingkungan kerja biasanya menunjukkan pengaruh negatif yang signifikan (p < 0,05), dengan satu pengecualian. Analisis simultan mengungkapkan kontribusi substansial dari faktor-faktor ini terhadap turnover intention, dengan varians yang dijelaskan mencapai 75,2%. Satu studi menemukan hubungan negatif yang tidak signifikan antara stres kerja dan turnover intention, menunjukkan kompleksitas hubungan ini. Kesimpulan: Stres kerja, beban kerja, dan lingkungan kerja secara signifikan mempengaruhi turnover intention karyawan, meskipun efeknya dapat bervariasi antar konteks. Pendekatan komprehensif dalam manajemen SDM yang berfokus pada faktor-faktor ini sangat penting untuk meningkatkan retensi karyawan dan produktivitas organisasi.

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Journal Info

Abbrev

cmhp

Publisher

Subject

Public Health Other

Description

The Journal of Community Mental Health and Public Policy focuses on the areas of community mental health and mental health care, addiction or substance abuse, including drugs, alcohol and smoking, mental health or addiction prevention, public policy about mental health and addiction and other ...