Jurnal Ilmiah Manajemen dan Akuntansi
Vol. 1 No. 6 (2024): November : Jurnal Ilmiah Manajemen dan Akuntansi

ANALISIS DIGITAL MARKETING ANTARA APLIKASI MYBCA DAN WONDR BY BNI

Chanda Vedalla Putra (Unknown)
Julia Ananda Caesaria (Unknown)
Jonathan Jonathan (Unknown)
Lia Willson (Unknown)
Mellysa Mellysa (Unknown)
Michelle Tan (Unknown)
Noval Christanto (Unknown)
Zendi Sia (Unknown)



Article Info

Publish Date
09 Nov 2024

Abstract

This study analyzes the digital marketing strategies between two leading digital banking applications in Indonesia, namely MyBCA from Bank Central Asia (BCA) and Wondr by BNI from Bank Negara Indonesia (BNI). The research focuses on comparing features, digital marketing strategies, as well as customer acquisition and retention of the two applications. Data was obtained through secondary sources and analyzed qualitatively and quantitatively. The results show that although both applications have excellent features, MyBCA emphasizes simplicity and ease of use for general users, while Wondr by BNI focuses more on the younger generation with innovative and deeper personalization features. The digital marketing strategies employed by the two banks also differ, with MyBCA relying more on social media and email marketing, while Wondr by BNI predominantly uses influencer marketing. The conclusion of this study is that both applications have their respective strengths in meeting the needs of their customers.

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Journal Info

Abbrev

jimat

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Other

Description

Jurnal Ilmiah Manajemen dan Akuntansi (JIMAT) dengan e-ISSN : 3047-2032, p-ISSN : 3047-2792 adalah jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Denasya Smart Publisher. Jurnal ini berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek ...