International Journal of Business, Law, and Education
Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education

The Role of Peer-to-Peer Coaching in Improving Performance and Quality Management of Health Service Workers

Elnardy, Mohammad Caesario (Unknown)
Widyasmoro, Adi (Unknown)
Supriyadi, Supriyadi (Unknown)
Zaharuddin, Zaharuddin (Unknown)

Article Info

Publish Date
10 Jan 2025

Abstract

This study aims to analyze the role of peer-to-peer coaching in improving the performance and quality management of healthcare workers. Using quantitative methods, this study involved 10 health workers at the Indonesian Men's Clinic. Data were collected through questionnaires and analyzed using linear regression. The results showed that peer-to-peer coaching had a significant effect on improving individual performance but had no impact on the management of healthcare quality. This study provides practical contributions for healthcare managers to adopt a coaching approach as a human resource development strategy.

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Journal Info
International Journal of Business, Law, and Education
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journal

Publisher

IJBLE Scientific Publications Community Inc

Subject

Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other

Description

International Journal of Business, Law, and Education disseminates knowledge about Business, Law, and Education that useful to academics, educators, scholars, managers, practitioners, policy makers, consumers, and other stakeholders all around the ...