Shirkah: Journal of Economics and Business
Vol. 10 No. 1 (2025)

Does Digital Technology Boost Intention to Pay Zakat? Integration of UTAUT 2 and Initial Trust

Jaenudin, M (Unknown)
Timur, Yan Putra (Unknown)
Basit, Abdul (Unknown)
Ratnasari, Ririn Tri (Unknown)
Setiawati, Ririt Iriani Sri (Unknown)



Article Info

Publish Date
14 Oct 2024

Abstract

Digital technology is key to increasing donor intentions to contribute to Zakat, Infaq, and Sadaqah (ZIS). This study identified the factors influencing and dominating donors in making digital payments for ZIS. Combining UTAUT 2 and the initial trust model, this study analyzed data from an online survey involving 103 donors from various provinces in Indonesia. The study includes donors who have paid or intend to pay the ZIS digitally. The results of the analysis using the partial least squares structural equation model (PLS-SEM) indicated that performance expectancy had no significant effect on initial trust and behavioral intention. Likewise, facilitating conditions did not significantly affect initial trust. On the other hand, hedonic motivation positively and significantly affects initial trust and behavioral intention, while initial trust affects behavioral intention. This study suggests that zakat institutions must ensure that their systems offer user satisfaction, initial trust, and facilitating conditions, such as reliable networks and security.

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Journal Info

Abbrev

home

Publisher

Subject

Economics, Econometrics & Finance

Description

Syirkah: Jurnal Ekonomi dan Bisnis adalah jurnal peer-review yang diterbitkan tiga kali setahun (April, Agustus, dan Desember) oleh Fakultas Ekonomi Islam dan Bisnis Institut Agama Islam Negeri (IAIN) Surakarta Jawa Tengah Indonesia bekerja sama dengan Perhimpunan Indonesia Ekonom Islam (lihat ...