SIMPLEX: Journal of Economic Management
Vol 5 No 2 (2024): November

KINERJA ATRIBUT JASA PENGANGKUTAN LIMBAH MEDIS PADA PT JAT TEKNIK MEDIKA GROUP DENGAN METODE IPA

Putri, Desti Anggita (Unknown)
Suhada, Bambang (Unknown)
Riyanto, Kuncoro Budi (Unknown)

Article Info

Publish Date
30 Nov 2024

Abstract

Jasa pengangkutan limbah medis memegang peran penting dalam kelancaran pelayanan kesehatan. Penelitian ini menganalisis kinerja atribut layanan PT JAT Teknik Medika Group dengan metode Importance Performance Analysis (IPA). Hasilnya menunjukkan bahwa atribut yang paling penting bagi konsumen adalah ketepatan waktu, kualitas SDM, dan kualitas layanan. Kinerja atribut harga masih perlu ditingkatkan meskipun dianggap penting oleh konsumen. Kata kunci: Atribut jasa pengangkutan limbah medis dan importance performance analysis

Copyrights © 2024




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
SIMPLEX: Journal of Economic Management
Website

Abbrev

simplex

Publisher

Universitas Muhammadiyah Metro

Subject

Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Simplex : Jurnal Manajemen includes articles on the results of research and scientific work with the scope of A Economics, Management, Business, and Islamic Economics. Derivatif : Jurnal Manajemen is managed by the Master of Management Study Program, Universitas Muhammadiyah Metro and published by ...