PPSDP International Journal of Education
Vol. 4 No. 1 (2025): PPSDP International Journal of Education

The Impact of Teachers' Emotional Intelligence on Conflict Management in the Classroom: A Literature Study

Berlianti, Reri (Unknown)
Robinson, Adio (Unknown)
Rahmadani, Feny (Unknown)
Husnaini, Rafnil (Unknown)



Article Info

Publish Date
10 Jan 2025

Abstract

The purpose of this study is to analysed the influence of teachers’ Emotional Intelligence (EI) on conflict management in the classroom. This study uses a literature review approach as the main method to collect, analysed, and synthesize information relevant to the topic of the influence of teachers’ emotional intelligence on conflict management in the classroom. It was found that teachers with high EI can recognize and manage emotional dynamics in the classroom. They are more effective in detecting potential conflicts, understanding students’ emotional needs, and designing strategies to manage behaviour. This supports the creation of an inclusive, productive, and low-stress learning environment. Teachers who can regulate their emotions tend to make wise decisions, reduce tension, and encourage harmonious conflict resolution. EI training has been shown to improve conflict management skills. Programs such as the RULER Approach are effective in creating a healthier educational ecosystem by reducing conflict in the classroom and improving the quality of learning.

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Journal Info

Abbrev

pijed

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Description

The PPSDP International Journal of Education is published by Perkumpulan Program Studi Doktor Pendidikan with E-ISSN: 2829-5196 and P-ISSN: 2830-3229. This journal is an interdisciplinary publication of original research and writing on education that publishes papers to international audiences of ...