Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat
Vol. 7 No. 3 (2024): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat

E-Marketplace-Based Online Sales Training for Traditional Market Sellers in Karangayu, Semarang, in Response to Changes in Consumer Behavior

Liesta Verawati (Faculty of Nursing, Business, and Technology, Universitas Widya Husada Semarang, Indonesia)
Muhamad Syaeful Anwar (Faculty of Nursing, Business, and Technology, Universitas Widya Husada Semarang, Indonesia)
Lely Afiati (Faculty of Nursing, Business, and Technology, Universitas Widya Husada Semarang, Indonesia)



Article Info

Publish Date
31 Jul 2024

Abstract

The rapid rise of e-commerce has significantly impacted traditional markets. Society is faced with two choices: to embrace the progress of the time or not. This service project explores the challenges sellers face in Semarang’s Karangayu Market face due to shifting consumer behavior towards online shopping. The declining income and customer base prompted a community service project by Universitas Widya Husda Semarang to equip sellers with online sales strategies. The program targeted 18 sellers dealing in fashion products. It involved three phases: survey, implementation, monitoring, and evaluation. The program addressed challenges by presenting the evolution of online shopping and popular e-marketplace platforms, providing a question-and-answer session where participants expressed concerns about e-marketplace competition. Conducting a training session on creating Shopee seller accounts, highlighting the functionalities of the Shopee seller dashboard for managing online stores. The community service team initiative successfully empowered sellers with basic e-marketplace knowledge and skills. Regular training programs targeting non-digital sellers are recommended to bridge the digital divide and ensure the sustainability of traditional markets. This program can serve as a model for future initiatives aimed at supporting traditional businesses in the digital era.

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Journal Info

Abbrev

ABDIMAS

Publisher

Subject

Religion Agriculture, Biological Sciences & Forestry Arts Education Social Sciences

Description

ABDIMAS UMTAS (E-ISSN: 2614-8544) is a journal published by the Institute for Research and Community Service, Muhammadiyah University of Tasikmalaya. The ABDIMAS UMTAS Journal accommodates the publication of the results of Community Service activities carried out by Lecturers as a form of ...