Excellent service in schools is becoming increasingly important in creating an effective and enjoyable learning environment. In the context of education, excellent service refers to the high-quality service provided to students, parents, and the entire school community. Proper management of excellent service is necessary to ensure satisfaction among the targeted recipients, namely students and their parents. If a school successfully implements excellent service management through proper attention and care, parents will feel more confident and fully support the programs designed for their children. Parental satisfaction is directly proportional to their level of involvement in school activities. Additionally, this can create a positive and conducive learning environment for students. A friendly, supportive, and positive atmosphere among teachers and school staff can enhance students’ learning experience, making them feel valued, heard, and cared for by the school. Furthermore, positive and non-toxic teachers and staff can more effectively motivate students in their learning process while also safeguarding their mental health.
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