This study investigates the interplay between work-life balance, organizational provisioning, supervisor support, and remote work in influencing employee performance at Baitul Maal Hidayatullah Surabaya. Utilizing a quantitative approach, data were collected from 210 permanent employees and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that a well-structured work-life balance significantly enhances employee performance, particularly in remote work contexts where flexibility and support are crucial. Organizational policies and resources are identified as vital facilitators of work-life balance, while supervisor support emerges as a key determinant in shaping employee experiences and outcomes. The results indicate that effective organizational provisioning and supportive supervisory practices positively correlate with employee well-being and engagement, ultimately leading to improved performance. This study underscores the importance of adopting holistic approaches that integrate work-life balance initiatives into organizational culture, especially as remote work becomes more prevalent. The implications extend beyond individual organizations, providing valuable insights for human resource management practices across various settings. Future research is encouraged to explore these relationships further, contributing to a deeper understanding of the factors that drive employee performance in an evolving work landscape. Overall, this study offers practical recommendations for enhancing employee support and fostering a more engaged workforce.
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