INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS
Vol 8 No 1 (2025): International Journal of Education, information technology   and others

The Influence of Human Resource Management Strategy and Job Satisfaction on Volunteer Retention

Permana, Hilman (Unknown)
Pratiwi, Luthfi Sekar (Unknown)
Damanik, Rinda Putri Agusti (Unknown)
Purnamasari, Pupung (Unknown)



Article Info

Publish Date
31 Jan 2025

Abstract

This research aims to explore the impact of human resource strategies on volunteer retention in international humanitarian organizations, with a focus on job satisfaction as a mediating variable. Quantitative methods were used, with data analysis using the Partial Least Square (PLS) technique. Data was collected through a questionnaire with a Likert scale (1-5) and in-depth interviews, involving 200 volunteer respondents from organizations such as UNHCR, ICRC, and MSF. Research findings show that human resource strategies that include training, career development, and providing incentives have a significant impact on volunteer retention. In addition, job satisfaction acts as a significant mediator in this relationship. Aspects such as recognition, interpersonal relationships, and working conditions play an important role in strengthening loyalty and extending the duration of volunteers' contributions. The results of this research highlight the importance of implementing a comprehensive human resource strategy to maintain the involvement of volunteers, especially from the younger generation

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Journal Info

Abbrev

IJEIT

Publisher

Subject

Computer Science & IT Education Languange, Linguistic, Communication & Media Social Sciences

Description

nternational Journal of Education, information technology and others (IJEIT) ISSN 2623-2324 (Print) ISSN 2654-2528 (Online) is printed in Indonesia and published twice a year (August and December) by peneliti.net collaborate with Indonesian education lecturer associations (ADPPI). IJEIT is dedicated ...