SEJAGAT : Jurnal Pengabdian Masyarakat
Vol. 1 No. 3 (2025): February

Pengembangan Usaha Jasa Penatu (Laundry) Untuk Meningkatkan Layanan dan Nilai Tambah Ekonomi di TEFA Perhotelan Terpadu Politeknik Negeri Jember

Lely Dian Utami (Politeknik Negeri Jember)
Milawaty Milawaty (Politeknik Negeri Jember)
Uystka Hikmatul Kamiliyah NH (Politeknik Negeri Jember)
Muhammad Dzulkifli (Politeknik Negeri Jember)



Article Info

Publish Date
15 Jan 2025

Abstract

This community service activity aims to develop a laundry service business as an effort to improve services and economic added value at the TEFA Integrated Hotel of Politeknik Negeri Jember. The development of a laundry service business is considered very important because Politeknik Negeri Jember or Polije is a vocational university with BLU (Public Service Agency) status where Polije must provide services to the community in the form of providing goods and / or services that are sold without prioritizing profit and in carrying out its activities based on the principles of efficiency and productivity. This business development is expected to make a significant contribution to the quality of service at the TEFA Integrated Hotel Polije and can improve the economic welfare of business actors and the surrounding community. Methods for implementing this community service activity include three stages, namely the planning, the implementation, and the evaluation stages. These three stages were detailed more into the stage of needs analysis, the implementation of visits to laundry services, the provision of tools and the latest technology in laundry services, as well as evaluation. Additionally, this community service activity also included assistance in terms of business management, marketing, and effective customer service. Based on the implementation of this community service activity, it is expected that the laundry service business at the TEFA Integrated Hotel Polije will experience an improvement in service quality and better economic benefits, which in turn will have a positive impact toward the campus community and its surroundings.

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Journal Info

Abbrev

sejagat

Publisher

Subject

Agriculture, Biological Sciences & Forestry Computer Science & IT Engineering Public Health Other

Description

SEJAGAT : Jurnal Pengabdian Masyarakat (EISSN. 3062-7249) contains the results of multidisciplinary community service, published 3 (three) times a year in June, October and February. The practice of peer review is an essential part of maintaining substantial standards in publishing and brings out ...