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Needs Analysis of Tourism Destination Study Program as a New Study Program at Politeknik Negeri Jember Uystka Hikmatul Kamiliyah NH; Alfi Hidayatu Miqawati
Journal of Language, Communication, and Tourism Vol. 2 No. 1 (2023): December
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/jlct.v2i1.4429

Abstract

Being a newly established study program, the Tourism Destination Study Program of Politeknik Negeri Jember had several needs to be completed to support the teaching and learning process. This study aimed to determine the needs of the Tourism Destination Study Program to support its teaching-learning process. This study deployed a descriptive qualitative method. The informants of this study were lecturers and students in the Tourism Destination Study Program of Politeknik Negeri Jember. The data were obtained from field observations in the Tourism Destination Study Program, interviews with lecturers and students, and field documentation. The results showed that there were three things needed by the tourism destination study program, including (1) a tourism laboratory or studio in the Tourism Destination Study Program, (2) an integrated field practicum instrument for Tourism Destination Study Program students and, (3) teaching materials to open students' perspectives on service management in the Tourism Destination Study Program of Politeknik Negeri Jember.
Rintisan Usaha Jasa Penatu (Laundry) di TEFA Perhotelan Terpadu Politeknik Negeri Jember Dzulkifli, Muhammad; Milawaty; Kamiliyah NH, Uystka Hikmatul; Utami, Lely Dian
PEKAT: Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 2 (2024): Oktober
Publisher : Puslitbang Sinergis Asa Professional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/pekat.v3i2.42

Abstract

Program pengabdian masyarakat ini ditujukan untuk memenuhi kebutuhan perintisan usaha jasa penatu atau laundry di TEFA Perhotelan Terpadu Politeknik Negeri Jember. Perintisan usaha jasa laundry ini dirasa penting dan dibutuhkan mengingat layanan jasa laundry tamu hotel serta perawatan bedding dan housekeeping TEFA Perhotelan masih menggunakan pihak eksternal yang menyebabkan adanya kebocoran pendapatan. Untuk itu, kegiatan pengabdian masyarakat ini dilaksanakan dengan harapan nilai manfaatnya dapat dirasakan secara langsung khususnya oleh mitra, yakni TEFA Perhotelan Terpadu Politeknik Negeri Jember. Metode pelaksanaan kegiatan pengabdian kepada masyarakat ini menggunakan tiga tahapan, yaitu tahap perencanaan, pelaksanaan, dan evaluasi. Tahapan tersebut dijabarkan dalam lima tahapan yang lebih detail meliputi tahap analisis, desain, pengembangan, implementasi, dan evaluasi. Berdasarkan kegiatan pengabdian ini, diperoleh rancangan usaha jasa laundry TEFA Perhotela Terpadu yang meliputi rancangan unit usaha laundry, rancangan daftar harga layanan laundry, dan rekomendasi logo unit usaha laundry. Rancangan unit laundry meliputi renovasi laundry room, sumur baru, mesin cuci, mesin pengering, setrika uap, gas LPG, jemuran, detergen, parfum laundry, papan setrika, busa alas setrika, kursi, dan gaji karyawan. Rancangan daftar harga layanan laundry meliputi harga pakaian dari para pelanggan jasa usaha laundry. Rekomendasi logo unit usaha laundry ada tiga logo yang dapat digunakan. Dari kegiatan pengabdian kepada masyarakat ini diharapkan usaha jasa laundry dapat terbentuk guna meningkatkan layanan di TEFA Perhotelan Terpadu Politeknik Negeri Jember. Kata Kunci: penatu, layanan, perancangan, TEFA Perhotelan Terpadu, usaha
Pendampingan Kelompok Sadar Wisata (POKDARWIS) Desa Seputih Kecamatan Mayang menuju Desa Wisata Berkelanjutan di Kabupaten Jember Milawaty; Kamiliyah NH, Uystka Hikmatul; Dzulkifli, Muhammad; Utami, Lely Dian
PEKAT: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 2 (2025): Oktober
Publisher : Puslitbang Sinergis Asa Professional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/pekat.v4i2.74

Abstract

Desa Seputih yang terletak di Kecamatan Mayang, Kabupaten Jember, merupakan salah satu desa yang memiliki potensi untuk dikembangkan menjadi Desa Wisata berkelanjutan. Hal ini didasari oleh potensi sumber daya alam, kearifan lokal, serta tradisi budaya yang masih terjaga sehingga menjadi modal penting dalam mewujudkan visi tersebut. Namun demikian, kurangnya kapasitas kelembagaan, pembinaan, keterampilan, kemampuan kinerja, wawasan pengelolaan pariwisata, serta keterbatasan akses terhadap informasi dan jejaring kemitraan menjadi tantangan utama dalam pengembangan Desa Seputih ini menjadi desa wisata berkelanjutan. Oleh karena itu, kegiatan P engabdian kepada Masyarakat ini dilakukan untuk memberikan pendampingan terhadap Kelompok Sadar Wisata (POKDARWIS) Desa Seputih dalam pengelolaan potensi pariwisata desa guna mewujudkan Desa Seputih sebagai desa wisata berkelanjutan. Untuk mendapatkan hasil yang maksimal, pendampingan ini dilaksanakan melalui pendekatan Participatory Rural Appraisal (PRA) yang menekankan pada pentingnya keterlibatan aktif masyarakat lokal dalam setiap proses perencanaan, pelaksanaan, dan evaluasi. Dalam kegiatan pengabdian ini, temuan awal  menunjukkan potensi, masalah, peluang dan kekuatan yang dimiliki masyarakat yang dapat dijadikan dasar perencanaan pemecahan masalah, rencana program, capaian dan monitoring bersama sesuai potensi dan kemampuan. Sebagai langkah inisiasi , dilakukan pemetaan potensi wisata Desa Seputih bersama dengan POKDARWIS yang meliputi potensi alam, budaya, hingga sejarah. Potensi yang paling menonjol diantaranya adalah potensi sejarah yaknipeninggalan era Megalitikum berupa sarkofagus yang menjadi ikon di Desa Seputih. Kedepannya, pemetaan ini masih akan terus dilakukan agar seluruh potensi pariwisata yang ada di Desa Seputih dapat diidentifikasi, dikembangkan, dan dikelola dengan baik.
SLEMAN TOURISM VILLAGE CLASSIFICATION 2016 Muhammad Dzulkifli; Milawaty; Uystka Hikmatul Kamiliyah NH; Lely Dian Utami
SABBHATÃ YATRA : Jurnal Pariwisata dan Budaya Vol 6 No 1 (2025): SABBHATA YATRA : Jurnal Pariwisata dan Budaya
Publisher : STABN Raden Wijaya Wonogiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53565/sabbhatayatra.v6i1.1930

Abstract

Sleman Regency is one of the areas that has the potential for alternative tourism activities. Thus, the development of tourist attractions in this district needs to be considered, especially related to cultural diversity and natural uniqueness. In 2016, the Department of Culture and Tourism of the Sleman Regency held a classification activity for the Sleman Regency Tourism Village. A total of 39 Tourism Villages in Sleman Regency participated in this program. This classification program is expected to motivate the community to build a tourism village. Furthermore, it is also an effort to evaluate and improve competitiveness between tourism villages in Sleman Regency. Another purpose of the classification is to identify the distribution of tourism villages in Sleman as well as to categorize the level of tourism villages based on their development. The research data were collected through interviews, documentation, observation, and using an assessment instrument with 8 (eight) indicators that had been agreed upon by a team of experts as well as the Department of Culture and Tourism. The data were analyzed using simple interval calculations strengthened by a qualitative description of the field observation results. The analysis results show that the classification of Tourism Villages in Sleman Regency in 2016 is divided into three categories, namely the Growing Category, the Developing Category, and the Independent Category of Tourism Villages. Based on the results of the conducted classification, from the 39 classified tourism villages, 14 villages belong to the growing category, 8 villages belong to the developing category, and 9 villages belong to the independent category. In addition, there are 8 villages that are considered unqualified as tourism villages. Keywords: classification, tourism village, Sleman, Yogyakarta, 2016
Pengembangan Usaha Jasa Penatu (Laundry) Untuk Meningkatkan Layanan dan Nilai Tambah Ekonomi di TEFA Perhotelan Terpadu Politeknik Negeri Jember Utami, Lely Dian; Milawaty, Milawaty; NH, Uystka Hikmatul Kamiliyah; Dzulkifli, Muhammad
SEJAGAT : Jurnal Pengabdian Masyarakat Vol. 1 No. 3 (2025): February
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/sejagat.v1i3.5822

Abstract

This community service activity aims to develop a laundry service business as an effort to improve services and economic added value at the TEFA Integrated Hotel of Politeknik Negeri Jember. The development of a laundry service business is considered very important because Politeknik Negeri Jember or Polije is a vocational university with BLU (Public Service Agency) status where Polije must provide services to the community in the form of providing goods and / or services that are sold without prioritizing profit and in carrying out its activities based on the principles of efficiency and productivity. This business development is expected to make a significant contribution to the quality of service at the TEFA Integrated Hotel Polije and can improve the economic welfare of business actors and the surrounding community. Methods for implementing this community service activity include three stages, namely the planning, the implementation, and the evaluation stages. These three stages were detailed more into the stage of needs analysis, the implementation of visits to laundry services, the provision of tools and the latest technology in laundry services, as well as evaluation. Additionally, this community service activity also included assistance in terms of business management, marketing, and effective customer service. Based on the implementation of this community service activity, it is expected that the laundry service business at the TEFA Integrated Hotel Polije will experience an improvement in service quality and better economic benefits, which in turn will have a positive impact toward the campus community and its surroundings.
The Influence of Product Quality and Museum Facilities on Visitor Satisfaction at the Sonobudoyo Museum Yogyakarta Mia Wahyu Lestari; Kamiliyah NH, Uystka Hikmatul
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 4 No. 3 (2025): Agustus 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v4i3.6267

Abstract

This study aims to determine the effect of Product Quality and Museum Facilities on visitor satisfaction. This study uses a descriptive quantitative method. In this study, two hypotheses are being tested. The variables used in this study consist of independent variables, namely Product Quality (X1) and Facilities (X2), and a dependent variable, namely Visitor Satisfaction (Y). The data analysis tool used is IBM SPSS Statistics Version 26, with the analysis method being multiple linear regression. The sampling method used was purposive sampling, with a sample size of 100 respondents who had visited the Sonobudoyo Museum in Yogyakarta. The results of this study indicate that product quality significantly influences visitor satisfaction, while museum facilities do not significantly influence visitor satisfaction at the Sonobudoyo Museum in Yogyakarta. However, even though the facility aspect does not have a significant effect, it does not mean it can be ignored. Therefore, this study recommends that the Sonobudoyo Museum focus on improving and evaluating these aspects, especially the facility aspect, to create a better and more memorable cultural and historical tourism experience.  
Analysing equipment needs for hotel laundry business initiation: A case study of Teaching Factory (TeFa) Integrated Hotel Milawaty, Milawaty; Kamiliyah NH, Uystka Hikmatul; Utami, Lely Dian; Dzulkifli, Muhammad; Azizah, Safira Salsa Bila Fitrotin; Samsudin, Asep
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i2.5557

Abstract

As a vocational college, Politeknik Negeri Jember (Polije) has developed teaching factories, or TeFa, as one manifestation of ‘learning by doing’ to provide skilled graduates for the industrial world. TeFa Integrated Hotel, one of 29 Teaching Factories established by Polije, is gearing up to give the students a small-size hospitality industry simulation. Thus, it intends to improve services by one of which is initiating a hotel laundry business. This research aims to analyse the equipment needed to initiate a laundry business at the TeFa Integrated Hotel. This laundry business is essential for the TeFa to fulfil the needs of customers and its housekeeping section to suppress the operational costs. This research applied a descriptive-qualitative method by collecting data through in-depth interviews and Focus Group Discussions (FDG). The results showed that to start a laundry business, some equipment must be available, including work equipment such as washing machines, dryers, irons, and ironing boards, as well as consumable equipment such as detergent, softener, bleach, acids, and alkalis. For a small-sized hotel laundry, the work equipment standard that must be met includes the size of the washing machine, which is usually equipped with a drying machine between 8-20 Kg adjusted to the room quota and variety of customers. As equipment is the main supporter in running a business, this research can be impactful in determining the business's success in the future. Additionally, any service improvements made by TeFa Integrated Hotel will further support Polije in providing the best graduates to the industry. 
Mapping the Natural and Cultural Tourism Potential of Seputih Village, Mayang District: A Pilot Project for Sustainable Tourism Villages in Jember Regency NH, Uystka Hikmatul Kamiliyah; Milawaty, Milawaty; Diartika, Firda; Rizka, Hablana; Utami, Lely Dian; Habibie, Aldino Candra
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 2 No. 2 (2025): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v2i2.6717

Abstract

The Regional Government of Jember is currently intensifying efforts to develop the tourism sector in Jember Regency. This development is focused on evolving tourism potential that prioritizes local wisdom and cultural preservation. Seputih Village, located in Mayang District, Jember Regency, is one of the villages targeted by the government to become a sustainable tourism village in Jember Regency for its natural and cultural potential. Thus, it is necessary to assess this potential through a proper mapping to identify the natural and cultural attractions that can be developed. Hence, this research is focused on assessing and mapping the potential of natural and cultural tourism in Seputih Village as a pilot project for Sustainable Tourism Villages in Jember Regency. The research method used is descriptive qualitative with data collection techniques in the form of field observations, in-depth interviews, thematic mapping techniques, documentation, and literature studies. The research results indicate that Seputih Village has numerous natural and cultural potential that can be assessed and developed as tourism attractions. Some of the natural tourism potential include Goa Landak Waterfall, Wringin Lawang Waterfall, Mrawan Dam, and the Alas Perhutani Café Rest Area. Furthermore, cultural tourism potential includes Sarcophagus site, Ludruk Bintang Jaya, and Campursari Sinar Jaya. These natural and cultural tourism potential were mapped as an initial step to evolve Seputih Village as a recognized tourism village. Ultimately, this mapping of tourism potentials is expected to assist Seputih Village to develop as a sustainable tourism village in Jember Regency.
Pengembangan Rintisan Desa Wisata Berbasis Sejarah di Desa Seputih Kecamatan Mayang Kabupaten Jember Dzulkifli, Muhammad; Hikmatul Kamiliyah NH, Uystka; Milawaty; Dian Utami, Lely; Zuhro, Cholimatus; Novran Alexander , Rheza
SEJAGAT : Jurnal Pengabdian Masyarakat Vol. 2 No. 3 (2025): Desember
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/sejagat.v2i3.6757

Abstract

Desa Seputih merupakan salah satu desa di Kabupaten Jember yang tercatat memiliki potensi dalam bidang sejarah dan memiliki bentang alam pedesaan yang khas, namun potensi tersebut belum dimanfaatkan secara optimal sebagai daya tarik wisata. Saat ini, Desa Seputih memiliki potensi peninggalan sejarah berupa Sarkofagus, kekayaan alam berupa dua air terjun dan DAM untuk pengairan sawah ditambah dengan potensi penunjang wisata berupa keberagaman industri UMKM berupa industri kerajinan rotan, kerajinan akar pohon jati dan industri tembakau, kopi, kacang tanah serta keripik singkong. Seluruh potensi yang telah terpetakan tersebut sejatinya dapat dijadikan berbagai paket wisata yang dapat menarik wisatawan. Pengabdian kepada Masyarakat ini mencoba mendampingi warga Desa Seputih untuk dapat mengelola potensi desanya menjadi desa wisata yang memiliki nilai tambah ekonomi. Kegiatan pengabdian ini diawali dengan observasi awal, kemudian dilanjutkan dengan pelaksanaan pendampingan berupa sosialisasi Gerakan Sadar Wisata yang fokus pada penerapan Sapta Pesona, selanjutnya yaitu evaluasi kegiatan pengabdian. Sasaran dari kegiatan Gerakan sadar wisata ini adalah kelompok Sadar Wisata, Karang Taruna, Perangkat Desa, Seniman, Budayawan, dan sesepuh atau orang yang memiliki pengaruh di Desa Seputih. Luaran pengabdian ini berupa Paket wisata, program pengembangan desa wisata dan perubahan tingkat sadar wisata yang dibuktikan dengan pre-test dan post-test.
Millennial tourists’ perception on Gedhe Mataram mosque as religious tourism site Uystka Hikmatul Kamiliyah NH
Journal of Enterprise and Development (JED) Vol. 5 No. 1 (2023): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v5i1.6618

Abstract

Purpose — This study aims to analyze the perception of millennial tourists towards Gedhe Mataram mosque in terms of five components: attractions, amenities, accessibilities, human resources, and prices.Method — This qualitative descriptive research involves multiple millennial informants. Observation at Gedhe Mataram mosque area, interviews with 16 millennial visitors, and field documentation comprise the data gathering methods. A random sample of millennial visitors visiting Gedhe Mataram mosque area was selected using the informant selection technique. All discovered data is examined using the Spradley model.Result — The results indicated that Gedhe Mataram mosque area's overall attractions, amenities, accessibilities, human resources, and prices are satisfactory in the eyes of tourists.Contribution — This study contributes some recommendations to managers to develop this destination based on constructive criticism and suggestions from millennial tourists.