CITIZEN: Jurnal Ilmiah Mulitidisiplin Indonesia
Vol. 5 No. 2 (2025): CITIZEN: Jurnal Ilmiah Multidisiplin Indonesia

Innovation Digital Literacy Public Administration In Indonesia: National Survey Data

Samudra, Dio (Unknown)
Tamamudin, Tamamudin (Unknown)
Ayatullah, Ayatullah (Unknown)



Article Info

Publish Date
10 Apr 2025

Abstract

This research analyses the level of digital literacy in public administration in Indonesia through a systematic literature study approach. The study reviewed data from accredited journals from 2019-2024 with a focus on the relationship between digital literacy and public information disclosure. The results showed that 65.3% of users were still at a low to medium level, with significant gaps between basic operation skills (7.2/10) and advanced data analysis (3.4/10). There is a significant disparity between urban (6.8/10) and rural (4.2/10) communities in the understanding of digital information. Hypothesis testing confirmed strong relationships between digital literacy and data accessibility (r=0.783), public participation (β=0.534) and government accountability (β=0.623). Demographic analysis showed the 18-35 age group performed best (7.2/10), with a progressive decline in older age groups. Training programmes proved effective with a 72% increase in scores, despite infrastructure constraints. The study recommends the development of a standardised policy framework and continuous evaluation to address the digital divide. The implementation of AI showed a 38% increase in effectiveness, while the mobile approach improved accessibility by 65%. The findings confirm the important role of digital literacy in improving the effectiveness of public administration in Indonesia, although there are still gaps that need to be addressed through a comprehensive and sustainable approach.

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Journal Info

Abbrev

citizen-journal

Publisher

Subject

Religion Humanities Economics, Econometrics & Finance Education Social Sciences

Description

Ruang lingkup dan fokus terkait dengan penelitian bidang studi dengan pendekatan Multidisipliner, yang meliputi: Ilmu Ekonomi dan Bisnis, Humaniora, Ilmu Sosial, Komunikasi, Teknik, dan ...