Midwifery And Complementary Care
Vol 2 No 2 (2023): Midwifery and Complementary Care

PENGARUH PENERAPAN PELAYANAN ANC BIDAN DENGAN LAYANAN 5S TERHADAP KEPUASAN IBU HAMIL DI PUSKESMAS HARUAI

Esterlina, Maria (Unknown)
Suhartati, Susanti (Unknown)
Rizali, Muhammad (Unknown)



Article Info

Publish Date
26 Dec 2023

Abstract

Background: Satisfaction-oriented health services, especially ANC services with 5S services. Satisfaction can affect interest in returning, if the patient is satisfied it will have a positive impact on the puskesmas. Many implementations of 5S in providing services for pregnant women have not been maximized Objective: It is known how the influence of implementing midwifery services with 5S services on the satisfaction of pregnant women at the Haruai Health Center. Methods: This research uses quantitative observational with a cross- sectional approach. The research population is 75 people. The sample uses non-probability sampling accidental sampling. Results: in this study, the p value = 0.075 > α 0.05, which means that there is no effect of the implementation of ANC midwives services with 5S services on the satisfaction of pregnant women at the Haruai Health Center. Conclusion: Most midwives (93.7%) have implemented 5S when providing midwifery services. However, there are still a small number of midwives who do not implement 5S services, namely as many as 6.3%. Most of the pregnant women 87.3% were satisfied with the services that had been provided and a small portion were dissatisfied as much as 12.7%. And from the results of the Chi=Square test, it was found that p value = 0.075 > α 0.05, which means that there is no effect of the implementation of the Midwife's 5S services on the satisfaction of pregnant women at the Haruai Health Center. Keywords: Pregnant Women, 5S, Satisfaction

Copyrights © 2023






Journal Info

Abbrev

MaCC

Publisher

Subject

Education Health Professions Nursing Public Health

Description

Midwifery and Complementary Care (MCC) diterbitkan LPPM Universitas Sari Mulia dan dikelola oleh  Jurusan Kebidanan, Fakultas Kesehatan Universitas Sari Mulia . Jurnal ini berisi artikel ilmiah tentang Kesehatan Ibu (Kehamilan-Antenatal Care, Intranatal Care, Postnatal care), Kesehatan Anak ...