Jurnal Pendidikan dan Sosial Humaniora
Vol. 2 No. 4 (2022): Desember : Jurnal Pendidikan dan Sosial Humaniora

Strategi Komunikasi Efektif dalam Praktik Keperawatan: Peran Bahasa Tubuh dan Kontak Mata

Rudi Purwana (Institut Kesehatan Helvetia)
Mariana Mariana (Institut Kesehatan Helvetia)
Asrul Asrul (Institut Kesehatan Helvetia)
Afina Muharani Syaftriani (Institut Kesehatan Helvetia)
Ani Rahmadhani Kaban (Institut Kesehatan Helvetia)



Article Info

Publish Date
31 Dec 2022

Abstract

Effective communication between nurses and patients is crucial in nursing practice, as it can impact patient outcomes and satisfaction. This study explores the role of body language and eye contact in enhancing communication between nurses and patients. Using a qualitative approach, data were collected through in-depth interviews with 30 nurses from various hospitals in Indonesia. The results indicate that appropriate body language, such as open posture and gentle hand gestures, can increase patient comfort and trust. Additionally, consistent and empathetic eye contact is essential in building stronger and deeper nurse-patient relationships. The findings also show that training and awareness of body language and eye contact can enhance nurses' communication skills. This study recommends that nursing training programs include modules on non-verbal communication to improve the effectiveness of nurse-patient interactions. Consequently, nurses can provide more holistic and patient-centered care, ultimately improving the overall quality of healthcare services.

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Journal Info

Abbrev

Khatulistiwa

Publisher

Subject

Humanities Education

Description

Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora, adalah jurnal studi ilmu-ilmu Sosial humaniora dan pendidikan yang bersifat peer-review dan terbuka. Bidang kajian dalam jurnal ini termasuk linguistik, sastra, filsafat, psikologi, hukum, pendidikan, sosial dan studi budaya. Jurnal Sosial ...