Riwayat: Educational Journal of History and Humanities
Vol 8, No 2 (2025): April, Culture and Identity

Analysis of Factors Affecting the Quality of Public Services at Fauziah Bireuen Hospital

Diah, Muhammad (Unknown)
Firmansyah, Denny (Unknown)
haryani, Haryani (Unknown)
Safrina, Emi (Unknown)

Article Info

Publish Date
30 Apr 2025

Abstract

Quality public service Where the performance of public servants greatly influences the quality of patient services. Therefore, building a reliable public service management system is very necessary. This study aims to determine the factors that influence public services at Fauziah Hospital. The population in this study were patients who were undergoing treatment at Fauziah Hospital. The results of the study showed that tangibles and reliability influenced the quality of public services both partially and simultaneously.

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Journal Info
Riwayat: Educational Journal of History and Humanities
Website

Abbrev

riwayat

Publisher

Universitas Syiah Kuala

Subject

Humanities Education Social Sciences

Description

The journal publishes writings on (1) History education, (2) History of Education,(3) Social Sciences Education, (4) Sociology Education, (5) Philosophy of history, (6) Historiography, (7) Humanities, and (8) ...