International Journal of Tourism and Economic Studies
Vol. 1 No. 2 (2024): May : TourEcon: International Journal of Tourism and Economic Studies

Customer Contentment in Outdoor Educational and Training Services

Ahmad Firdaus (Unknown)
Munawan Munawan (Unknown)
Ratna Riandhini (Unknown)



Article Info

Publish Date
07 May 2024

Abstract

This research delves into customer satisfaction within the realm of outdoor educational and training services. Through an examination of various factors contributing to client contentment in such settings, this study aims to uncover the dynamics influencing satisfaction levels. By employing qualitative and quantitative methodologies, the research evaluates aspects such as program effectiveness, instructor competence, facility quality, and overall experience satisfaction. The findings offer insights into the significance of meeting customer expectations in outdoor education and training services and provide practical implications for enhancing client contentment in these settings.

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Journal Info

Abbrev

TourEcon

Publisher

Subject

Social Sciences

Description

TourEcon: International Journal of Tourism and Economic Studies; This a journal intended for the publication of scientific articles published by Pusat Riset dan Inovasi Nasional This journal contains studies in the fields of Tourism and Economic Studies, both theoretical and empirical. The ...