JOURNAL SCIENTIFIC OF MANDALIKA (JSM)
Vol. 6 No. 9 (2025)

Ecommerce Adoption and MSME Business Performance in Indonesia: Systematic Literature Review

Alfi Rahmawati (Unknown)
Tasya Kamila Hamdani (Unknown)
Wahyu Budi Priatna (Unknown)



Article Info

Publish Date
04 Jun 2025

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a crucial role in Indonesia's economy, yet the adoption rate of e-commerce among these businesses remains low. This study aims to identify the factors influencing e-commerce adoption among Indonesian MSMEs using the Technology-Organization-Environment (TOE) framework and to analyze its impact on business performance. A Systematic Literature Review (SLR) approach was applied to 23 scholarly articles published between 2013 and 2024. The findings indicate that technological factors (perceived usefulness, relative advantage, compatibility, security), organizational factors (organizational readiness, top management support, organizational culture, organizational size), and environmental factors (government support, competitive pressure, IT vendor support) significantly influence e-commerce adoption by MSMEs. Furthermore, e-commerce adoption has been proven to enhance MSMEs’ business performance in terms of increased sales, market reach, operational efficiency, and financial outcomes. This study highlights the importance of an integrative strategy involving the government, MSME actors, and technology providers to accelerate the digital transformation of the MSME sector in Indonesia

Copyrights © 2025






Journal Info

Abbrev

jomla

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Other

Description

This journal is a means of scientific publication to develop knowledge and information. This journal specifically contains the results of research carried out in all scientific fields. Apart from publishing research results, this journal also accepts manuscripts from literature reviews and other ...