BJHTCR
Vol. 2 No. 2 (2025): Synergies for Sustainable Tourism Resilience in Challenging Times @ Bali Journa

Management Elements in the Management of Aston Kuta Hotel & Residence: Implementation and Strategies for Sustainability

Widari, Dewa Ayu Diyah Sri (Unknown)
Ampur, Maria Agusta Hipolita (Unknown)
Foglin, Maria Angelia Selvira (Unknown)
Nudin, Rafael Septiano (Unknown)
Ratna, Kristina Rati (Unknown)



Article Info

Publish Date
08 Jun 2025

Abstract

This study examines the implementation of the 6M management framework (man, money, material, method, machine, market) and its strategic operationalization for sustainable business performance at Aston Kuta Hotel & Residence, Bali. Addressing a critical gap in hospitality literature which prioritizes marketing over core management systems. It employed a descriptive qualitative methodology with triangulated data collection (semi-structured interviews with 12 departmental managers, participatory observation, and organizational document analysis). Findings demonstrate that the hotel's sustainability strategy hinges on three operational pillars: (1) human capital optimization through competency-based training and performance incentives, (2) financial efficiency via predictive budgeting and resource allocation models, and (3) systematized asset management encompassing circular procurement protocols and preventive maintenance regimes. These practices substantiate the 6M framework's efficacy in achieving dual objectives: enhanced service quality and competitive resilience amidst Bali's saturated hospitality market. The research contributes to sustainable hospitality theory by operationalizing management elements as dynamic drivers of organizational viability, providing a replicable model for ASEAN 4-star hotels navigating resource-intensity challenges

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Journal Info

Abbrev

balijournalhtcr

Publisher

Subject

Arts Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media

Description

Hotel Studies:  This topic includes an exploration of hotel operations, guest services, and industry trends. Hotel Management:  This topic includes strategic oversight of hotel functions, including staff management and financial performance. Restaurant Studies:  This topic includes examination of ...