COSMOS
Vol 2 No 4 (2025): Juni-Juli

Hubungan manajemen Industrial : Studi Literatur tentang Dinamika Kerja dan Kebijakan di Gojek: Industrial Management Relations: A Literature Review of Work Dynamics and Policies at Gojek

Handayani, Devyasri Nusa (Unknown)
Situmorang, Sangaviery Loucas (Unknown)



Article Info

Publish Date
11 Jun 2025

Abstract

The rapid development of information technology has driven the global economic transformation towards a digital economy, including in Indonesia. A tangible manifestation of this phenomenon is the emergence of online ride-hailing services like Gojek, which utilize digital platforms to connect service providers with consumers while simultaneously creating new job opportunities through a partnership system. This research aims to examine the work dynamics and industrial relations policies between the company and its Gojek driver-partners within the context of the gig economy. The method employed is a literature review, analyzing various academic sources related to digital labor relations. The findings indicate that while flexible working hours are a primary advantage of Gojek's work system, it also presents serious challenges, such as income uncertainty, a lack of social security, and the absence of formal legal protection for driver-partners. Work policies implemented unilaterally through the application reflect a power imbalance in the relationship between the company and its partners. Therefore, fairer, more transparent, and participatory policies are required to create a sustainable and equitable working relationship in the era of the digital economy.

Copyrights © 2025






Journal Info

Abbrev

cms

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Other

Description

COSMOS: Jurnal Ilmu Pendidikan, Ekonomi dan Teknologi provides direct open access to its content with the principle that making research freely available to the public supports greater global knowledge exchange. All articles published under Open Access will be immediately and permanently free to ...