JEELS (Journal of English Education and Linguistics Studies)
Vol. 12 No. 2 (2025): JEELS November 2025

Student engagement in English language learning with artificial intelligence (AI) chatbot from theory of planned behavior perspective

Fauziah, Fauziah (Unknown)
Diana, Novita (Unknown)
Putri, Silvia (Unknown)
Fadhli, Teuku (Unknown)



Article Info

Publish Date
12 Jun 2025

Abstract

Artificial Intelligence (AI) chatbots have been widely integrated into English learning and teaching, but qualitative evidence portraying the students’ engagements and the socio-behavior factors shaping the engagement remains scarce. Guided by the theory of Planned Behavior (TPB), this narrative inquiry investigated student engagement in English language learning facilitated by AI chatbots. This study explores the lived experiences and perceptions of fifteen participants enrolled in a private Islamic higher education institution in Aceh, Indonesia. Semi-structured interviews and focus group discussions were selected to explore students’ attitudes, social influences, and perceived behavioral control. Thematic analysis with coding aligned to TPB constructs (attitudes, subjective norms, and perceived behavioral control) and engagement dimensions (behavioral, cognitive, and emotional) was applied. Additionally, this study emphasizes the importance of considering sociocultural contexts and user experience in the design and implementation of AI-driven educational tools. The findings support previous research highlighting the importance of user attitudes, social influences, and perceived control in shaping students’ engagements with technology in educational contexts. The insights gleaned from this research contribute to the broader discourse on technology-mediated language learning and inform strategies for enhancing student engagement in English language education.

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Journal Info

Abbrev

jeels

Publisher

Subject

Education Languange, Linguistic, Communication & Media

Description

JEELS aims to disseminate the results of research in English Education and Linguistics. The published articles are the findings of research in the field of English language education and linguistics. The scope of research includes: English language teaching and learning English language testing and ...