Komunikator
Vol. 17 No. 1 (2025)

Digital Inclusion for Seniors: Assessing Chat Application Skills in Senior Digital Academy Programs

Rita Gani (Unknown)
Citra Rosalyn Anwar (Unknown)
Sari, Mutiara Dwi (Unknown)



Article Info

Publish Date
31 May 2025

Abstract

The digitalization of modern society requires older generations to adapt to internet-based communication, but age-related limitations often hinder this transition. This study explores the proficiency of elderly participants in using chat applications through the Senior Digital Academy (ADL) program by Tular Nalar Mafindo. Using a descriptive qualitative method, surveys and in-depth interviews were conducted with 61 senior participants. Findings show that while seniors understand basic chat application features and their potential negative impacts, they face challenges like digital literacy gaps, technological anxiety, and physical limitations. Many struggle with advanced features such as multimedia sharing, privacy settings, and group management. Vision impairments, reduced motor skills, and cognitive decline further complicate their use of digital tools. Despite these obstacles, participants express a strong willingness to learn and recognize the importance of staying connected through digital platforms. The study emphasizes the need for tailored digital literacy programs to address the specific needs of older adults, enabling them to navigate the digital world more effectively. Empowering seniors through digital literacy not only fosters social connectivity and independence but also mitigates risks like misinformation, hate speech, and fraud, ensuring their inclusion and safety in an increasingly online society.

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Journal Info

Abbrev

JKM

Publisher

Subject

Arts Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

Jurnal Komunikator terbit dua kali setahun pada bulan Mei dan November. Berisi tulisan yang diangkat dari hasil penelitian dan pemikiran konseptual di bidang komunikasi. Penerbit menerima sumbangan tulisan yang belum pernah diterbitkan di media lain. Tulisan dapat langsung di input ke dalam sistem ...