Jurnal Agrisep
Vol 26, No 1 (2025): Volume 26 Nomor 1 Juni 2025

Proses Pengambilan Keputusan Konsumen Terhadap Pembelian Fillet Ikan di Kota Pekanbaru

S, Selvia Magdalena (Unknown)
Arief, Hazmi (Unknown)
Yolandika, Clara (Unknown)



Article Info

Publish Date
03 Jul 2025

Abstract

This study aims to analyze the consumer decision-making process regarding the purchase of fish fillets in Pekanbaru City. The research employed a survey method with a quantitative approach using accidental sampling, involving 110 respondents55 consumers who purchased fish fillets and 55 who did not. Data were analyzed descriptively through five stages of the consumer decision-making process: problem recognition, information search, alternative evaluation, purchase decision, and post-purchase behavior. The results show that the primary reason for purchasing fish fillets was to save cooking time (50%). Recommendations from family or friends were the main sources of information (34.55%), with product freshness being the most important information (80.91%). Product quality was the main consideration in evaluating alternatives (30%), and the majority of consumers (38.18%) compared products before purchasing. Supermarkets were the preferred place of purchase (56.36%), and product quality was the most influential factor in the final decision (29.09%). After purchasing, most consumers were satisfied (53.64%), intended to repurchase (51.82%), and had recommended the product to others (58.18%). The study concludes that practicality and product quality are the key factors influencing consumer decisions, and should be prioritized in fish fillet marketing strategies.

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Journal Info

Abbrev

agrisep

Publisher

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Agrisep is an open access and online journal that encompasses a broad range of research topics in the study of agricultural economics, agribusiness, and rural sociology. The study of agricultural economics encompasses discourse on agricultural analysis from the perspective of macroeconomics, ...