Jurnal Ground Handling Dirgantara
Vol 7 No 1 (2025): Ground Handling Dirgantara

Studi Pemahaman Penumpang terhadap Barang Terlarang (Prohibited Items) di BLU UPBU Kelas I Utama Juwata Tarakan

Atmaja, Fikriansyah Cakra (Unknown)
Sundoro (Unknown)
Lestary, Dwi (Unknown)



Article Info

Publish Date
01 Aug 2025

Abstract

This study aims to evaluate the level of passenger understanding regarding prohibited items in air travel and to assess the effectiveness of information dissemination efforts at BLU UPBU Kelas I Utama Juwata Tarakan Airport. A qualitative descriptive method was applied through observations, structured interviews with aviation security personnel and passengers, surveys using questionnaires distributed to 50 respondents, and documentation analysis from logbooks at Passenger Security Check Points (PSCP). The findings reveal that only 22% of passengers correctly understand regulations regarding prohibited items, while 44% were unsure, and 34% lacked knowledge. In particular, misunderstandings were significant regarding the carriage of lighters and sharp objects, which are consistently the top three confiscated items during security checks. Furthermore, 76% of respondents stated that they find it difficult to access safety-related information at the airport. Current communication methods, such as videotrons, posters, and social media, have not been fully optimized for delivering essential safety messages. The study highlights the need for improved educational strategies using visual aids, digital platforms, and direct communication by airport personnel. These findings underline the importance of more inclusive, accessible, and proactive safety campaigns to increase compliance and ensure safer airport operations.

Copyrights © 2025






Journal Info

Abbrev

jgh

Publisher

Subject

Aerospace Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Transportation Other

Description

Jurnal Ground Handling Dirgantara ini diterbitkan untuk mengembangkan kajian dibidang kedirgantaraan khususnya untuk pelayanan dari staff ground di bandara, maupun bidang lain seperti kepariwisataan dan public relation. Jurnal Ground Handling Dirgantara mempublikasikan artikel-artikel kajian ...