Journal of Public Transportation Community
Vol. 5 No. 1 (2025): Journal Public Transportation Community April 2025

INFLUENCE OF CURBSIDE PUBLIC FACILITIES ON PASSENGER COMFORT AT RADIN INTEN II INTERNATIONAL AIRPORT, INDONESIA: A Quantitative Study of Public Infrastructure Impact on Airport Service Quality

TARUKAN, I MADE DENNY (Unknown)
Hartono, Hartono (Unknown)
Rozi, Fahrur (Unknown)

Article Info

Publish Date
19 Aug 2025

Abstract

This study examines the influence of curbside facility services on passenger comfort at Radin Inten II International Airport, Lampung. Using a quantitative approach with 44 respondents, the study applied Spearman’s Rank correlation and simple linear regression. Results indicate that all six facilities significantly affect passenger comfort, with charging stations showing the strongest influence (β = 0.852; ρ = 0.841) and lactation rooms the weakest (β = 0.399; ρ = 0.373). The findings suggest that improving curbside infrastructure in accordance with national standards is essential for enhancing passenger satisfaction.

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Journal Info
Journal of Public Transportation Community
Website

Abbrev

jptc

Publisher

Politeknik Penerbangan Surabaya

Subject

Aerospace Engineering Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Education Engineering Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Physics Public Health Social Sciences Transportation Other

Description

Journal of Public Transportation diterbitkan oleh Pusat Penelitian dan Pengabdian Kepada Masyarakat (Pusat PPM) dengan nomor e-ISSN 2808-3393 , Politeknik Penerbangan Surabaya, Journal of Public Transportation ini terbit dua kali yakni pada bulan April dan bulan Oktober. Journal of Public ...