Jurnal Multidisiplin Indonesia
Vol. 4 No. 8 (2025): Jurnal Multidisiplin Indonesia

The Influence of Digital Fatigue and Occupational Stress on Quiet Quitting in Generation Y and Z in the Agency Industry

Kartika, Leni Ajeng (Unknown)
Gularso, Kurnadi (Unknown)
Pangaribuan, Christian Haposan (Unknown)



Article Info

Publish Date
25 Aug 2025

Abstract

This research investigates the influence of digital fatigue on quiet quitting among Generation Y and Z employees in the agency industry, with occupational stress as a mediating variable. The study sampled 236 respondents from various divisions predominantly under contract employment and using digital technology intensively (10-12 hours daily). Validity and reliability tests confirmed the soundness of the measurement instruments. Structural Equation Modeling (SEM) analysis showed that digital fatigue significantly increases occupational stress and quiet quitting behaviors. Occupational stress also partially mediates the relationship between digital fatigue and quiet quitting. These findings highlight the critical impact of digital workloads on employee engagement and underline the need for managerial strategies to mitigate digital fatigue and occupational stress to enhance work productivity and reduce quiet quitting. The study contributes to practical solutions for managing employee well-being in highly digital and demanding agency work environments.

Copyrights © 2025






Journal Info

Abbrev

rp

Publisher

Subject

Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Veterinary

Description

Journal Multidisiplin Indonesia is an national /scientific journal, double-blind peer-reviewed, open acces journal published monthly by CV Riviera Publishing. Journal Multidisiplin Indonesia provides a means for ongoing discussion of relevant issues that fall within the focus and scope of the ...