SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Vol. 4 No. 2 (2025): Jurnal Ilmu Administrasi Publik dan Pemerintahan

Analisis Kualitas Penggunaan Srikandi Sebagai Sistem Pengelolaan Tata Naskah Dinas Digital di Bappelitbangda Kota Cimahi

habbii hanizam, jihan (Unknown)
Achmad Sodik Sudrajat (Unknown)
Ono Taryono (Unknown)
Alika Novira (Unknown)



Article Info

Publish Date
07 Aug 2025

Abstract

This study examines the regional information system based on the implementation of Presidential Regulation Number 95 of 2018 concerning Electronic-Based Government Systems (SPBE). The use of the SRIKANDI application is regulated in ANRI Regulation Number 4 of 2021 concerning Guidelines for the Implementation of Integrated Dynamic Archival Information Systems. The objectives of this study are to: (1) Analyze the quality of SRIKANDI use in Bappelitbangda Cimahi City; (2) Identify obstacles in its use; and (3) Analyze the optimization strategies carried out by Bappelitbangda Cimahi City. The approach used is quantitative with data collection techniques through questionnaires, interviews, observation, and documentation. The research informants are Bappelitbangda employees who have used the SRIKANDI application. The theory used is the System Usability Scale (SUS) from John Brooke to assess the quality of system use. The results show that the quality of SRIKANDI use in Bappelitbangda Cimahi City is in the "OK" category, indicating that the user experience is still considered unsatisfactory. Obstacles identified include users still having to adapt to using SRIKANDI, and SRIKANDI frequently experiencing system errors. The recommended suggestion is that the Cimahi City Government, specifically Bappelitbangda, should conduct intensive training and outreach, improve infrastructure and technical support, and conduct regular monitoring and evaluation regarding SRIKANDI use.

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Journal Info

Abbrev

SIMBOL

Publisher

Subject

Arts Environmental Science Social Sciences Other

Description

SIMBOL adalah Jurnal STISIP Imam Bonjol merupakan jurnal yang diterbitkan oleh Lembaga Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Imam Bonjol untuk Bidang Ilmu Sosial dan Ilmu Politik. SIMBOL menampung banyak isu dan permasalahan yang berkaitan dengan ilmu ...