<![CDATA[The importance of quality in education extends beyond mere numbers on report cards or accreditation, but encompasses the entire process and outcomes that meet or exceed stakeholder expectations. Superior quality will produce graduates who are competent, competitive, innovative, and ready to face the challenges of the times. Education is a key pillar of a nation's progress, yet it faces challenges of relevance and quality in the era of digital disruption. This article examines Total Quality Management (TQM) as a transformative paradigm in education. With a focus on customers (students), strong leadership, staff engagement, continuous improvement, a data-driven approach, and process management, TQM offers a holistic framework. Through a literature review, this article analyzes the principles, pillars, implementation strategies, and challenges and opportunities of TQM implementation in achieving sustainable educational excellence. The discussion shows that TQM can increase institutional competitiveness, produce quality graduates, strengthen reputations, and ensure innovation and relevance in education in the future. Adopting TQM is a strategic investment for human resource development and national progress.]]>
Copyrights © 2025
