Improvement: Jurnal Manajemen dan Bisnis
Vol 5 No 2 (2025): Vol 5 No 2 September 2025

The Influence Of E-Procurement On The Performance Effectiveness Of Civil Servants In The Surabaya City Government

Saihon (Unknown)
Kurniawan, Gogi (Unknown)
Hafidulloh (Unknown)



Article Info

Publish Date
18 Sep 2025

Abstract

Technological advancements have encouraged governments to adopt digital systems, including in public procurement processes. However, the effectiveness of e-procurement in improving civil servant performance still requires further investigation, particularly within local government settings. This study aims to examine the impact of e-procurement implementation on the performance of civil servants in the Surabaya City Government. Adopting a quantitative approach, data were collected through a survey of 40 respondents. The results indicate that e-procurement positively influences performance, primarily by transforming work procedures to become more efficient and transparent. In contrast, its influence on the mindset of civil servants remains limited. The findings support the Technology Acceptance Model (TAM) and the Resource-Based View (RBV), emphasizing the importance of organizational readiness, human resource competence, and adaptive work culture in the successful adoption of e-procurement. This research contributes to policy development aimed at strengthening digital governance in the public sector Keywords: Digital Systems, E-Procurement, Civil Servant Performance

Copyrights © 2025






Journal Info

Abbrev

improvement

Publisher

Subject

Economics, Econometrics & Finance

Description

Improvement adalah terbitan berkala di bidang Manajemen dari Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surabaya berisi tulisan dan artikel ilmiah yang dibuat sebagai wujud realisasi tridharma perguruan tinggi. Tujuan dari publikasi ini adalah untuk berkontribusi ...