Jurnal Intelek Dan Cendikiawan Nusantara
Vol. 2 No. 4 (2025): AGUSTUS - SEPTEMBER 2025

THE IMPACT OF WORKLOAD, WORK DISCIPLINE, AND JOB SATISFACTION ON NURSE TURNOVER INTENTION AT RSIA ABBY KOTA LHOKSEUMAWE

Raisya Ananta (Unknown)
Sullaida Sullaida (Unknown)
Faisal Matriadi (Unknown)
Khairawati Khairawati (Unknown)



Article Info

Publish Date
05 Sep 2025

Abstract

This study examines the effect of workload, work discipline, and job satisfaction on nurse turnover intention at RSIA Abby Kota Lhokseumawe. Turnover intention is a critical issue in healthcare organizations as it influences service quality and organizational stability. The research employed a quantitative approach using primary data collected through questionnaires distributed to all 45 nurses at RSIA Abby, selected through a saturated sampling technique. The data were analyzed using multiple linear regression with SPSS. The findings reveal that workload has a significant positive effect on turnover intention, indicating that heavier tasks and responsibilities increase nurses’ intention to leave. Conversely, work discipline and job satisfaction show significant negative effects, suggesting that higher levels of discipline and satisfaction reduce the tendency of nurses to resign. These results highlight the importance of balancing workload, fostering discipline, and enhancing satisfaction programs to mitigate turnover risks. The study concludes that effective human resource management practices are essential in reducing turnover intention and improving healthcare service quality.

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Journal Info

Abbrev

jicn

Publisher

Subject

Other

Description

Jurnal Intelek Dan Cendikiawan Nusantara (JICN) adalah Jurnal Multi Disiplin Semua Bidang Ilmu sebuah publikasi yang melayani sebagai wadah bagi penelitian interdisipliner dan kolaboratif di berbagai bidang ilmu. Jurnal ini memperoleh keunggulan dengan mencakup berbagai disiplin ilmu, seperti ilmu ...