ZIJEd :Zabags International Journal of Education
Vol. 3 No. 2 (2025): Education

Collaborative Management in Enhancing the Quality of Islamic Education Services

Zuraidah Abdullah (Unknown)
Rawai, Norshakila Muhamad (Unknown)
Ita Tryas Nur Rochbani (Unknown)



Article Info

Publish Date
30 Oct 2025

Abstract

Islamic education plays a vital role in shaping generations with strong character, knowledge, and noble values; however, in the era of globalization and technological advancement, Islamic educational institutions face significant challenges in maintaining and improving service quality. This study aims to analyze the implementation of collaborative management in improving the quality of Islamic education services, focusing on its forms of application, supporting and inhibiting factors, as well as its contribution to educational outcomes. Employing a qualitative case study approach, data were collected through interviews, observations, documentation, and supporting questionnaires, then analyzed using triangulation techniques and thematic coding. The findings indicate that collaborative management is realized through regular consultations, parental involvement, cooperation among teachers, and the active participation of external stakeholders, which collectively enhance academic performance, strengthen character development, and reduce student absenteeism. Key supporting factors include visionary leadership, a culture of consultation, and community support, while challenges consist of limited resources, teachers’ heavy workload, and communication barriers. The study provides a theoretical contribution by integrating Islamic values such as shura (consultation), ukhuwah (brotherhood), and ta’awun (mutual assistance) into the framework of collaborative management, and a practical contribution by offering an adaptive and inclusive participatory management model. These findings are expected to serve as a reference for advancing Islamic educational management theory and policymaking to sustainably improve the quality of educational services.

Copyrights © 2025






Journal Info

Abbrev

zijed

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

ZIJEd (Zabags International Journal of Education) is an educational journal with an interdisciplinary "education" platform that welcomes and recognizes high quality research papers in the field of education written by researchers, academics, professionals and practitioners from all over the world. ...