PASCIDEV: Pasundan Social Science Development
Vol. 6 No. 1 (2025): Pasundan Social Science Development (PASCIDEV)

The Role Of Digital Marketing-Based Marketing Communications In Attracting Millennials And Gen Z To Pekanbaru Agro Tourism

Dewi, Susi Artuti Erda (Unknown)
Yodiansyah, Hefri (Unknown)
Jummaulana, Harry (Unknown)



Article Info

Publish Date
23 Oct 2025

Abstract

The development of digital technology has changed the way tourist destinations interact with their audiences, particularly millennials and Gen Z, who dominate internet users in Indonesia. This study aims to analyze the role of digital marketing communications in increasing the interest of young people to visit Pekanbaru Agro Tourism. The study used a descriptive qualitative approach with a purposive sampling technique with five informants, consisting of owners, employees, and visitors. Data were collected through observation, semi-structured interviews, and documentation of social media content, then analyzed using reduction, presentation, and conclusion techniques. The results show that the use of Instagram and TikTok plays a dominant role in attracting the attention of the younger generation through visual, educational, and interactive content. Millennials are more responsive to Instagram, while Gen Z shows a significant increase in TikTok. Digital marketing strategies have been proven to increase engagement, strengthen the destination's image, and encourage visitor loyalty through two-way interactions. The study's conclusions emphasize that digital marketing communications function not only as a promotional tool but also as a medium for interaction and the formation of a positive destination image. The practical implications of this study provide recommendations for tourism managers to optimize creative content-based digital marketing strategies according to the characteristics of young audiences.

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Journal Info

Abbrev

pascidev

Publisher

Subject

Social Sciences

Description

The Pasundan Social Science Development (PASCIDEV) aims to publish articles that show high levels of theoretical insight or empirical analytic work and gives preference to articles that demonstrate engagement on the key issues that face society issues. The Pasundan Social Science Development ...