Public Service: Jurnal Ilmu Sosial dan Pendidikan
Vol. 2 No. 2 (2025)

Internal and External Factors Influencing Students’ Reluctance to Speak English

Maria Elsa Maharrani (Unknown)
Bunga Ayu Wulandari (Unknown)
Nely Arif (Unknown)



Article Info

Publish Date
04 Nov 2025

Abstract

The aim of this research to investigated the factors that most influenced the tenth-grade students of SMAN 12 Kota Jambi’s reluctance to speak English. This research utilized a quantitative method with a survey approach. The data of this research were collected by using a questionnaire The results showed that internal factors had a mean value of 33.99, while external factors had a mean value of 25.69. Based on these data, it can be informed that internal factors had the highest mean value, which means that internal factors caused higher reluctance than external factors. Among internal factors, the fear of mistakes was the most influential on the tenth-grade students of SMAN 12 Kota Jambi's reluctance to speak English, because it had the highest mean value, 3.34. Therefore, support from the students’ environment is needed, for example, motivation from their parents and positive support from their classmates. The teachers should advise the use of appropriate learning techniques. Additionally, students should be given an understanding that making mistakes is normal in the learning process.

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Journal Info

Abbrev

i

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Public Service: Jurnal Ilmu Sosial dan Pendidikan provides scientific articles developed in attending through the article publications, original research report, reviews, and scientific commentaries in the field of social sciences and education. SCOPE Public Service: Jurnal Ilmu Sosial dan ...