Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing)
Vol 20 No 3 (2025): Jurnal Keperawatan Soedirman (JKS)

Understanding Nurses’ Caring Behavior: The Impact of Work Environment and Individual Factors

Afandi, Alfid Tri (Unknown)
Ardiana, Anisah (Unknown)
Muhammad Nur, Kholid Rosyidi (Unknown)
Sutawardana, Jon Hafan (Unknown)
Rasni, Hanny (Unknown)
Sulistyorini, Lantin (Unknown)
Kurniawati, Dini (Unknown)



Article Info

Publish Date
13 Nov 2025

Abstract

Nurse caring behavior is essential for the quality of healthcare services and patient well-being, yet several internal and external factors influence this behavior. This study analyzes the effects of work rewards, workload, motivation, and personality on nurses’ caring behavior. This cross-sectional study used a quantitative approach. Data were collected from 217 nurses in hospitals using structured questionnaires measuring variables of work rewards, workload, motivation, personality, and caring behavior. Data analysis was performed using descriptive statistics and multiple regression analysis. The findings show that motivation has the most significant influence on caring behavior (β = 0.45, p < 0.01), followed by work rewards (β = 0.30, p < 0.01) and personality (β = 0.20, p < 0.01). Workload has a significant negative effect (β = -0.28, p < 0.01). An R-squared value of 0.65 indicates that these four variables can explain 65% of the variability in caring behavior. These findings support Gibson’s theory that environmental factors (work rewards, workload) and individual factors (motivation, personality) affect caring behavior. Motivation and work rewards drive caring behavior, while a high workload hinders it. Policies that enhance motivation and work rewards, along with balanced workload management, are necessary to support caring behavior in nurses Keywords: Caring behavior, Work rewards, Workload, Motivation, Personality.

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Journal Info

Abbrev

jks

Publisher

Subject

Health Professions Nursing

Description

The Jurnal Keperawatan Soedirman (JKS) is an International peer review and open access journal which publishes scientific works on the nursing and health science field (pISSN: 1907-6673, e-ISSN: 2579-9320). This journal was established in 2006 and developed by the Department of Nursing, Faculty of ...