Pengaruh Knowledge Sharing, Self Confidence dan Employee Engagement terhadap Kepuasan Kerja Karyawan dengan Komunikasi Organisasi sebagai Variabel Intervening

Mila Febriani Dzun Nur Ain
Slamet Bambang Riono
Azizah Indriyani
Muhammad Syaifulloh
Nur Khojin

Jurnal Ilmiah Manajemen Dan Kewirausahaan
Vol. 5 No. 1 (2026): Januari: Jurnal Ilmiah Manajemen dan Kewirausahaan

This study aims to analyze the effects of knowledge sharing, self-confidence, and employee engagement on employee job satisfaction, with organizational communication as an intervening variable. The study employed a quantitative approach through an empirical survey-based design. Data were analyzed using Structural Equation Modeling Partial Least Square (SEM-PLS). The research population consisted of 74 active employees at Toserba Mayga Sitanggal, with a saturated sampling technique, and data were collected using Likert-scale questionnaires. The study is expected to provide a more comprehensive understanding of the factors influencing employee job satisfaction through organizational communication mechanisms. The results indicate that knowledge sharing has a positive but not significant effect on job satisfaction (T-statistic = 1.918, p-value = 0.055). Self-confidence does not have a significant effect on job satisfaction (T-statistic = 1.639, p-value = 0.101), and employee engagement also shows no significant effect on job satisfaction (T-statistic = 0.716, p-value = 0.474). In contrast, knowledge sharing has a positive and significant effect on organizational communication (T-statistic = 4.943, p-value = 0.000), and self-confidence also has a positive and significant effect on organizational communication (T-statistic = 2.074, p-value = 0.038). Employee engagement, however, does not significantly affect organizational communication (T-statistic = 0.730, p-value = 0.465). Organizational communication has a positive and significant effect on job satisfaction (T-statistic = 4.570, p-value = 0.000). Mediation analysis shows that organizational communication significantly mediates the relationship between knowledge sharing and job satisfaction (p-value = 0.001). However, there is no significant mediating effect of organizational communication on the relationship between self-confidence and job satisfaction (p-value = 0.069), nor between employee engagement and job satisfaction (p-value = 0.478).