Dinamika Pembelajaran : Jurnal Pendidikan dan Bahasa
Vol. 2 No. 4 (2025): November : Dinamika Pembelajaran : Jurnal Pendidikan dan Bahasa

Tinjauan Literatur Sistematik Tentang Implementasi ISO 9001:2015: Strategi, Tantangan, dan Implikasi Terhadap Produktivitas dan Mutu Organisasi

Ramadhani Ramadhani (Unknown)
Rudi Khobiron (Unknown)
Ananda Syaiba Suri Kholafi (Unknown)
Mu’alimin Mu’alimin (Unknown)



Article Info

Publish Date
26 Nov 2025

Abstract

The implementation of ISO 9001:2015 as a quality management system standard has become a strategic issue in improving the competitiveness, efficiency, and consistency of organizational quality in the era of globalization and digitalization. However, the effectiveness of its implementation still varies depending on the organizational context, resource readiness, and quality culture. This study aims to systematically review the literature related to the implementation of ISO 9001:2015 to answer the main questions: how it affects organizational performance, how it is integrated with other management systems, and what the challenges and directions for future research are. The method used is a systematic literature review through a search of the Google Scholar and Publish or Perish databases using the keywords "ISO 9001:2015," "quality management systems," and "organizational performance." A total of 27 articles published between 2021 and 2025 were analyzed thematically. The review results show four main trends: the implementation of ISO in various sectors, the impact on performance and productivity, integration with other systems such as TQM and ISO 21001, and implementation challenges related to organizational culture and management commitment. In general, ISO 9001:2015 has been shown to improve organizational efficiency and reputation, but its success depends on the synergy between management, digital technology, and a quality culture. Further research is recommended to examine the integration of digital-based ISO and organizational sustainability.

Copyrights © 2025






Journal Info

Abbrev

Dilan

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Mathematics Other

Description

Dinamika Pembelajaran : Jurnal Pendidikan dan bahasa adalah jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Lembaga Pengembangan Kinerja Dosen, Lembaga Penelitian dan Pengabdian Masyarakat Lembaga Pengembangan Kinerja Dosen. Jurnal ini adalah Jurnal Pendidikan dan bahasa ...