Journal Research of Health Administration and Public Health (JRHAPH)
Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)

Hubungan Accessibility dengan Citra Rumah Sakit di Ruang Rawat Inap RSUD Lamaddukkelleng Sengkang

Mikhrunnisai, Andi (Unknown)
Nur Azizah, A (Unknown)
B, Khaeriah (Unknown)
Ruslang, Ruslang (Unknown)
Nurdiana, Nurdiana (Unknown)



Article Info

Publish Date
23 Jul 2025

Abstract

The image of a hospital reflects the public's perception of the quality of services provided by a healthcare institution. This perception is shaped by various factors, one of which is accessibility. Easy and adequate access such as a strategic location, available transportation, and convenience in obtaining services is believed to enhance patient satisfaction and contribute to a positive image of the hospital. This study aims to determine the relationship between accessibility and hospital image among inpatient service users at RSUD Lamaddukkelleng Sengkang. This research employed a quantitative design with a cross-sectional approach. A total of 100 respondents were selected from a population of 14,204 inpatients using proportional stratified random sampling. Inclusion criteria included patients who were hospitalized for more than 2×24 hours, were conscious, able to be interviewed, and for children, accompanied by a parent or legal guardian. Data were collected using a structured questionnaire and analyzed using the Chi-Square test with the assistance of SPSS version 16. The results showed that 73% of respondents rated hospital accessibility as adequate, and 72% perceived the hospital image as positive. The statistical analysis yielded a p-value of 0.000, indicating a significant relationship between accessibility and hospital image. Therefore, the better the patient's access to hospital services, the more positive the hospital's image in the public's perception.

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Journal Info

Abbrev

jrhph

Publisher

Subject

Public Health

Description

Journal Research of Health Administration and Public Health (JRHAPH) merupakan jurnal ilmiah yang diterbitkan oleh Lentera Pena Cendekia sejak tahun 2025, berfokus pada bidang Administrasi Kesehatan dan Kesehatan Masyarakat. JRHAPH hadir sebagai wadah publikasi ilmiah untuk mendukung pengembangan ...