This research was motivated by the inefficiency of the loading preparation process on the MT Nova Naomi due to the implementation of tank cleaning procedures that did not comply with international standards. This issue caused delays in the loading schedule and operational losses. The objective of this study is to evaluate the implementation of the Standard Operating Procedure (SOP) for tank cleaning and to identify the obstacles affecting the effectiveness of the process. The research employed a descriptive method with a qualitative approach. Data were collected through observation, interviews, questionnaires, and documentation during the researcher's sea practice (PRALA). The findings indicate that the implementation of the tank cleaning SOP on MT Nova Naomi was not fully aligned with international regulations, mainly due to limited equipment, insufficient crew understanding of the SOP, and the neglect of safety aspects, such as the use of personal protective equipment (PPE). Furthermore, the suboptimal tank cleaning process caused delays in the transition from Crude Palm Oil (CPO) to Olein cargo. Therefore, improved crew awareness, adequate supporting equipment, and strict supervision are necessary to ensure an effective, efficient, and safe tank cleaning process.
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