Synergy: Journal of Collaborative Sciences
Vol. 2 No. 1 (2026): Synergy

Legal Perspectives on the Use of AI in Business Decision-Making in the Digital Age

Raine Graciea Firdaus (Universitas Sultan Ageng Tirtayasa, Banten, Indonesia)
Muhamad Miftahulloh (Universitas Sultan Ageng Tirtayasa, Banten, Indonesia)
Muhamad Ridho (Universitas Sultan Ageng Tirtayasa, Banten, Indonesia)
Hana Nailah Abiliah (Universitas Sultan Ageng Tirtayasa, Banten, Indonesia)
Frilla Erita Foessy (Universitas Sultan Ageng Tirtayasa, Banten, Indonesia)
Najma El Ulya Rahmania (Universitas Sultan Ageng Tirtayasa, Banten, Indonesia)
Muhammad Fauzi Rais Lutfi (Universitas Sultan Ageng Tirtayasa, Banten, Indonesia)



Article Info

Publish Date
18 Jan 2026

Abstract

The integration of artificial intelligence (AI) into business decision-making processes has significantly transformed corporate operations while simultaneously raising complex legal issues, particularly concerning liability for decisions generated autonomously by algorithmic systems. This study analyzes the legal position of artificial intelligence within Indonesia’s regulatory framework and evaluates the extent to which the Electronic Information and Transactions Law (ITE Law) can serve as a legal basis for accountability when AI-generated decisions result in losses. Employing a normative juridical method with statutory and conceptual approaches, this research examines the classification of AI as an electronic agent and its implications for determining business liability. The analysis demonstrates that, under Indonesian positive law, AI has not yet been recognized as an independent legal subject, resulting in legal responsibility remaining with developers, operators, or business entities that deploy AI systems. Nevertheless, the absence of specific and comprehensive AI regulations creates legal uncertainty, particularly in light of AI’s autonomous operation and opaque decision-making mechanisms. This study concludes that although the ITE Law provides an initial normative foundation for regulating AI-related accountability, it remains insufficient to address the legal complexity, ethical concerns, and risks inherent in AI-driven business decision-making.

Copyrights © 2026






Journal Info

Abbrev

Synergy

Publisher

Subject

Religion Humanities Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Synergy: Journal of Collaborative Sciences E-ISSN : 3109-5208 is a peer-reviewed, open-access academic journal dedicated to advancing knowledge through interdisciplinary and collaborative research. The journal provides a platform for scholars, practitioners, and researchers from diverse academic ...