Klasikal: Journal of Education, Language Teaching and Science
Vol 7 No 3 (2025): Klasikal: Journal of Education, Language Teaching and Science

THE EXPERIENCES OF LOCAL TOUR GUIDES IN CENTRAL LOMBOK IN UTILIZING ENGLISH TO AID FOREIGN TOURISTS

Zahratul Fikni (Professor, English Language Education Study Program, Faculty of Language, Art and Humanities, Hamzanwadi University of Selong, West Nusa Tenggara, Indonesia.)
Laila Wati (Professor, English Language Education Study Program, Faculty of Language, Art and Humanities, Hamzanwadi University of Selong, West Nusa Tenggara, Indonesia.)
Rabiatun Adawiah (Student, English Language Education Study Program, Faculty of Language, Art and Humanities, Hamzanwadi University of Selong, West Nusa Tenggara, Indonesia.)
Muhammad Husnu (Professor, English Language Education Study Program, Faculty of Language, Art and Humanities, Hamzanwadi University of Selong, West Nusa Tenggara, Indonesia.)



Article Info

Publish Date
05 Dec 2025

Abstract

This study aims at exploring the experiences of local tour guides in Central Lombok in utilizing English to assist foreign tourists. The research was conducted using a qualitative descriptive method, the data were collected through interviews, observations, and questionnaires involving seven local tour guides in the Kuta Mandalika area. The collected data were then analyzed using qualitative content analysis, which involved organizing and coding the data, identifying emerging themes, and interpreting the findings to draw meaningful conclusions. The results reveal that English plays a crucial role in facilitating communication between tour guides and foreign visitors, enabling them to deliver information about local culture, traditions, and tourist attractions effectively. Furthermore, the study highlights both the challenges and strategies faced by the tour guides in applying English in real-life guiding practices. Overall, these findings emphasize the importance of English proficiency in improving the quality of tourism services and enhancing the experiences of foreign tourists in Central Lombok.

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Journal Info

Abbrev

klasikal

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Other

Description

Klasikal: Journal of Education, Language Teaching and Science [p-ISSN 2656-9914| e-ISSN 2656-8772] publishes a scientific paper on the results of the study and review of the literature in the sphere of education, language teaching and science in primary education, secondary education and higher ...