Jurnal Manajemen dan Kewirausahaan (JMDK)
Vol. 13 No. 2 (2025): Desember 2025

Social Media Marketing Role in Building Brand Awareness and Purchase Intention among Generation Z

Imas Chandra Pratiwi (Politeknik Negeri Jakarta)
Yanita Ella Nilla Chandra (Politeknik Negeri Jakarta)
Kathrine (Politeknik Negeri Jakarta)
Erlyn Rosalina (Politeknik Negeri Jakarta)
Titik Purwinarti (Politeknik Negeri Jakarta, Depok)
Risya Zahrotul Firdaus (Politeknik Negeri Jakarta)



Article Info

Publish Date
08 Dec 2025

Abstract

The expansion of digital marketing has prompted innovative marketing strategies among hand and body lotion brands, including Marina as one of the most popular hand and body lotion brands in Indonesia. This study aimed to examine the impact of user-generated content and influencer on the purchase intention of Marina hand and body lotion, both directly and indirectly, through brand awareness among Generation Z in Jakarta. A quantitative study was conducted with 410 participants through purposive sampling. Overall, 5 out of 6 hypotheses were statistically accepted. Influencer was found to have an insignificant effect on the purchase intention of Marina among Gen Z directly. The statistical results indicate that brand awareness serves as a crucial mediating variable between user-generated content and influencer toward purchase intention. The findings indicate that marketing strategies aimed at Gen Z should focus on enhancing user engagement and promoting authentic brand storytelling to increase brand awareness and translate it into purchase intention. This study also presents several suggestions for future research.

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Journal Info

Abbrev

jmdk

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Manajemen dan Kewirausahaan is a periodical issue containing information and analysis related to management science and entrepreneurship. This journal is of a popular scientific nature that includes both theoretical and empirical research. ...