International Journal of Islamic Business and Management Review
Vol. 5 No. 2 (2025)

The Interplay Between Quality of Work Life, Work Stress, and Performance Outcomes among Gen Z Employees

Bagas Bambang Pamujo (University of Darussalam Gontor)
Lathiefa Rusli (University of Darussalam Gontor)
Aqidah Halimatus Saadah (University of Darussalam Gontor)
Akhmad Novandi Nurajuddin (, University of Darussalam Gontor)



Article Info

Publish Date
22 Dec 2025

Abstract

Purpose – The objective of this paper is to analyze the influence of Quality of Work Life (QWL) on employee performance by examining the mediating role of work stress among Generation Z employees in Solo. The objective of this study is twofold: first, to elucidate the inconsistent findings in prior studies regarding the impact of QWL on performance, and second, to identify the mechanisms through which work stress shapes this relationship. Methodology/approach – The study utilizes a quantitative research design, employing data collected from 120 Generation Z employees in Solo through the administration of structured questionnaires. The data were analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) approach to assess both direct and indirect effects between variables. Findings –The findings reveal that QWL significantly influences employee performance both directly and indirectly. Work stress acts as a mediating factor, with higher QWL reducing stress levels, while excessive stress negatively impacts performance. These results highlight the importance of a supportive work environment in maintaining productivity and well-being. Novelty/value – This study offers empirical evidence of work stress as a mediator between QWL and performance among Generation Z employees, providing insights for organizations to enhance work-life quality, reduce stress, and boost performance in the digital workplace.

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Journal Info

Abbrev

IJBMR

Publisher

Subject

Arts Economics, Econometrics & Finance Social Sciences

Description

International Journal of Islamic Business and Management Review is a peer-reviewed economic journal serving as a forum for Islamic Business Economics Scholars concerning to area of Islamic Accounting, Banking, Economics, Entrepreneurship, Finance, Human Resources Management, and Management. This ...