NAAFI: JURNAL ILMIAH MAHASISWA
Vol. 2 No. 1 (2025): NAAFI: Jurnal Ilmiah Mahasiswa

Strategi Komunikasi Pemasaran Melalui Strorytelling Perumahan Grand Citra Mandiri dalam Membangun Koneksi Emosional dengan Pembeli

Ardana, Anna Fitri (Unknown)



Article Info

Publish Date
03 Jan 2026

Abstract

This study aims to analyze the implementation of storytelling in property marketing communication at PT Cahaya Bangun Bersaudara. Using a qualitative descriptive approach, the research provides an in-depth description of how the marketing team employs various communication strategies to convey the value of homes and build emotional attachment with prospective buyers. Storytelling is applied through verbal narratives emphasizing themes of family, future, security, and comfort, positioning the home not merely as a physical asset but as a meaningful living space for its occupants. In addition, product visualization, such as brochures, floor plans, 3D images, and sample units, is used to reinforce the verbal narrative, helping potential buyers imagine life within the property. Nonverbal communication by the marketing team, including gestures, facial expressions, and empathetic behavior, also plays a crucial role in establishing trust and emotional closeness with buyers. The findings indicate that the combination of verbal narratives, product visualization, and nonverbal communication effectively enhances emotional engagement, strengthens consumer trust, and influences home purchasing decisions. Therefore, storytelling proves to be an effective marketing communication strategy, supporting the success of face-to-face property sales while strengthening the emotional bond between consumers and the offered product.

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Journal Info

Abbrev

naafi

Publisher

Subject

Religion Economics, Econometrics & Finance Education Library & Information Science Social Sciences

Description

NAAFI: JURNAL ILMIAH MAHASISWA diterbitkan STKIP Majenang. Karya yang diterbitkan merupakan suatu hasil penelitian orisinil atau tinjauan Pustaka yang ditulis oleh mahasiswa. Ruang lingkup karya yang diterbitkan mencakup Multidisiplin diantaranya yaitu: Ilmu Pendidikan, Ilmu Ekonomi, Ilmu Sosial, ...