ABDIMASNU: Jurnal Pengabdian kepada Masyarakat
Vol 6 No 1 (2026): ABDIMASNU

Optimizing Community-Based Healthcare Facility Image to Enhance Patient Interest and Trust in Inpatient Services

sugiyono (Unknown)
qoyimah, ilmiatus (Unknown)
Martianawati (Unknown)



Article Info

Publish Date
19 Jan 2026

Abstract

This community service program was carried out to strengthen the public image of healthcare facilities and enhance trust in inpatient service utilization in Sidoarjo Regency. The initiative employed a community-based participatory approach involving residents, health cadres, community organizations, and healthcare providers. Through educational workshops, focus group discussions, interactive forums, and the dissemination of health information materials, the program successfully improved community understanding of inpatient service standards and addressed misconceptions that previously contributed to hesitancy in seeking care. The results demonstrated increased health literacy, strengthened community–provider communication, and improved public perception of the healthcare facility's credibility. Collaboration between healthcare workers and community groups was notably enhanced, enabling sustained dissemination of accurate health information. Although long-term impacts on inpatient utilization require continued monitoring, the program effectively established a foundation for increased public trust and more informed health-seeking behavior. These findings underscore the importance of transparent communication, community engagement, and sustained partnerships in enhancing healthcare service utilization at the local level.

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Journal Info

Abbrev

abdimasnu

Publisher

Subject

Computer Science & IT Education Health Professions Nursing Public Health Veterinary Other

Description

The ABDIMASNU journal was published for the first time in January 2021, is a scientific journal that presents articles on the results of community service in the health sector. each manuscript contained in the journal ABDIMASNU: Journal of Community Service IIK NU will be reviewed by bestari ...