Dinasti International Journal of Education Management and Social Science
Vol. 6 No. 5 (2025): Dinasti International Journal of Education Management and Social Science (June

The Impact of Personality on Employee Performance Improvement: The Role of Mediation by Organizational Citizenship Behavior

Ali Jufri (Management Study Program, Faculty of Economics and Business, Universitas Muhammadiyah Cirebon, Cirebon, Indonesia)
Pebi Kurniawan (Management Study Program, Faculty of Economics and Business, Universitas Muhammadiyah Cirebon, Cirebon, Indonesia)
Istianah Istianah (Management Study Program, Faculty of Economics and Business, Universitas Muhammadiyah Cirebon, Cirebon, Indonesia)



Article Info

Publish Date
18 Jul 2025

Abstract

The quality of human resources is a crucial element in driving economic recovery and a key determinant of long-term competitiveness and productivity. Amid the advancement of technology and the complexity of modern organizations, companies demand optimal employee performance, which is partly influenced by the strength of personality character. This study aims to analyze the influence of personality on employee performance by considering the mediating role of organizational citizenship behavior (OCB). The research method used is quantitative, by distributing questionnaires to 100 randomly selected respondents. The research results show that (1) personality has a positive and significant impact on employee performance; (2) temperament also positively and significantly affects the increase in OCB; (3) OCB significantly improves employee performance; and (4) OCB proves to be a significant mediator in the relationship between personality and employee performance. These findings emphasize the value of strengthening personality traits and positive organizational behavior as strategies for performance improvement in the workplace.

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Journal Info

Abbrev

DIJEMSS

Publisher

Subject

Education

Description

Dinasti International Journal of Education Management and Social Science (DIJEMSS) is the scientific journal of educational and social science research published since 2019 by Dinasti Publisher. Dinasti International Journal of Education Management and Social Science (DIJEMSS) articles which ...