Journal of Innovative and Creativity
Vol. 5 No. 2 (2025)

Optimizing Incident Management With Itil V4 Framework For Internet Network Stability At Mahardika Institute Of Technology And Health Cirebon

Ahmad Ngiliyun (STMIK LIKMI Bandung)
Franciskus Antonius Alijoyo (STMIK LIKMI Bandung)

Article Info

Publish Date
09 Aug 2025

Abstract

In the evolving digital era, computer networks have become vital infrastructure for various institutions and organizations, including educational institutions such as the Mahardika Institute of Technology and Health. At the same time, network instability can cause disruptions in daily activities, including teaching and learning activities, access to information resources, and various other support services. This research aims to identify and address network instability at the Mahardika Institute of Technology and Health using a Case Study research method.

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Journal Info
Journal of Innovative and Creativity
Website

Abbrev

joecy

Publisher

Universitas Pahlawan Tuanku Tambusai

Subject

Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Description

Journal of Innovative and Creatifity (JOECY) publishes research articles in the field of education which report empirical research on topics that are significant across educational contexts, in terms of design and findings. The topic could be in curriculum, teaching learning, evaluation, quality ...