International Journal of Economics, Business and Innovation Research
Vol. 5 No. 02 (2026): February - March, International Journal of Economics, Business and Innovation

The Effect of Organizational Citizenship Behaviour (OCB) on Employee Performance with Work Overload as a Mediating Variable at PT Tuntun Sekuritas Indonesia

Reizha Nurul Huda (Unknown)
Habibullah Jimad (Unknown)
Ribhan (Unknown)



Article Info

Publish Date
04 Feb 2026

Abstract

This study aims to analyze the effect of Organizational Citizenship Behavior (OCB) on employee performance, with work overload as a mediating variable at PT Tuntun Sekuritas Indonesia. The study adopts a quantitative approach using a survey method. Data were collected through questionnaires distributed to employees of PT Tuntun Sekuritas Indonesia and analyzed using Structural Equation Modeling (SEM) with the assistance of AMOS software. The results of the analysis indicate that Organizational Citizenship Behavior (OCB) has a positive and significant effect on employee performance. However, based on the Sobel test results, work overload is not proven to mediate the relationship between OCB and employee performance. This finding suggests that the influence of OCB on employee performance occurs directly rather than through an increased workload mechanism. The results imply that employees’ extra-role behaviors play an important role in enhancing performance in securities companies. Nevertheless, organizations still need to manage workloads proportionally to ensure that OCB does not lead to long-term work fatigue. This study is expected to contribute theoretically to the development of organizational behavior literature and practically to serve as a consideration for management in human resource management.

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Journal Info

Abbrev

IJEBIR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Economics, Business and Innovation Research (IJEBIR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality ...