Communautaire: Journal of Community Service
Vol. 4 No. 3 (2025)

Professional Training Model for Prospective Mutawif among Youth Delegates

Aminatul Ummah (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Mutrofin Mutrofin (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Bobby Rachman Santoso (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Salma Sayidatul Ula (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Shofi Salsabila (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Rohmatul Hadi (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Rizky Setiawan (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Moch Irgi Fahlevi (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Akbar Abdul Latifef (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)
Chusnul Chotimah (Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung)



Article Info

Publish Date
30 Dec 2025

Abstract

The implementation of Hajj and Umrah rituals requires professional guidance due to the procedural complexity of manasik and the increasingly diverse socio-demographic backgrounds of Indonesian pilgrims. This community service project therefore aims to strengthen the professional capacity of prospective mutawifs among East Java youth representatives through a structured and participatory training model. The program employed a Participatory Action Research (PAR) approach, engaging participants as active collaborators in needs assessment, training design, implementation, and evaluation. Data were collected through pre- and post-training assessments, observation during manasik simulations, reflective discussions, and performance evaluations. The findings indicate a significant improvement in participants’ mastery of fiqh al-manasik and ritual procedures. Participants also demonstrated enhanced communication competence in guiding elderly pilgrims and managing group dynamics. Conflict resolution and crisis-response skills improved through scenario-based simulations. Moreover, the training strengthened ethical awareness, service orientation, and spiritual responsibility as mutawifs. Participants reported increased self-confidence and readiness to serve in real pilgrimage contexts. This program contributes a replicable youth-based mutawif capacity-building model that integrates technical, interpersonal, and spiritual competencies. It is recommended that religious institutions and Hajj service providers adopt sustainable, competency-based training frameworks to prepare future professional mutawifs.

Copyrights © 2025






Journal Info

Abbrev

communautaire

Publisher

Subject

Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Public Health Social Sciences Other

Description

Communautaire: Journal of Community Service is published by Al-Qalam Institute, Probolinggo, East Java, Indonesia. This journal publishes research and community service results carried out by practitioners, teachers, lecturers, and researchers. The focus and scope of this journal include research ...